Transitions in digital personhood:Making sense of online activity in early retirement

We present findings from a qualitative study about how Internet use supports self-functioning following the life transition of retirement from work. This study recruited six recent retirees and included the deployment of OnLines, a design research artifact that logged and visualized key online services used by participants at home over four-weeks. The deployment was supported by pre- and post-deployment interviews. OnLines prompted participants’ reflection on their patterns of Internet use. Position Exchange Theory was used to understand retirees’ sense making from a lifespan perspective, informing the design of supportive online services. This paper delivers a three-fold contribution to the field of human-computer interaction, advancing a lifespan-oriented approach by conceptualizing the self as a dialogical phenomenon that develops over time, advancing the ageing discourse by reporting on retirees’ complex identities in the context of their life histories, and advancing discourse on research through design by developing OnLines to foster participant-researcher reflection informed by Self Psychology

Opportunities and challenges of the digital lifespan:views of service providers and citizens in the UK

<p>Information about UK citizens’ use of digital technologies is often expressed in statistics – x% lack Internet access; y% get online to engage in online banking, update social media sites, or participate in online auctions. There are many social implications to digital technology use, however – individuals may communicate online as a major way to stay in touch with friends and family, and as Internet access rises and government and public sector budgets shrink, online services become an increasingly attractive way for government and public sector service providers to communicate with citizens. This paper presents selected results of an exploratory study designed to investigate the digital personhood of UK citizens through interviews with participants at three life transitions: leaving secondary school, becoming a parent, and retiring from work. Digital personhood in this paper implies identity information online, and some interaction with others around that information. We then report on our presentation of a selection of these results to thirteen stakeholders who represented UK government departments, public sector organisations, and industry. We found that citizen and stakeholder concerns were quite different, especially at the new parent life transition, and that stakeholders tended to <i>underestimate</i> the willingness and ability of citizens to become involved online with the government and public sector, and <i>overestimate</i> citizens’ vulnerability online. Future research should investigate practical strategies for increasing communication between stakeholders and citizens, and also how to encourage stakeholders to work together to benefit their common clientele – the citizens.</p

Rich pictures for stakeholder dialogue:A polyphonic picture book

We describe the design and use of a ‘polyphonic picture book’ for engaging stakeholders and research participants with findings from an interdisciplinary project investigating how UK citizens create and manage online identities at three significant life transitions. The project delivered socio-cultural and technical findings to inform policy-making and service innovation for enhancing digital literacy in online self-representation. The picture book presented findings through multi-perspectival, fictional scenarios about experiences of life transition. We describe our use of the book with our stakeholders in five workshop settings and our evaluation of the visual format for fostering stakeholder dialogue around the findings and their transferability. This paper contributes methodological insights about using visual storytelling to scaffold interpretative, dialogical contexts of research engagement

On Speculative Enactments

Speculative Enactments are a novel approach to speculative design research with participants. They invite the empirical analysis of participants acting amidst speculative but consequential circumstances. HCI as a broadly pragmatic, experience-centered, and participant-focused field is well placed to innovate methods that invite first-hand interaction and experience with speculative design projects. We discuss three case studies of this approach in practice, based on our own work: Runner Spotters, Metadating and a Quantified Wedding. In distinguishing Speculative Enactments we offer not just practical guidelines, but a set of conceptual resources for researchers and practitioners to critique the different contributions that speculative approaches can make to HCI discourse

Admixed portrait: reflections on being online as a new parent

This Pictorial documents the process of designing a device as an intervention within a field study of new parents. The device was deployed in participating parents' homes to invite reflection on their everyday experiences of portraying self and others through social media in their transition to parenthood. The design creates a dynamic representation of each participant's Facebook photo collection, extracting and amalgamating "faces" from it to create an alternative portrait of an online self. We document the rationale behind our design, explaining how its features were inspired and developed, and how they function to address research questions about human experience

Enhanced Digital Literacy by Multi-modal Data Mining of the Digital Lifespan

Social media pervades modern digital society, yet despite its regular use the general level of digital literacy and awareness of online representations of self remain low. We report progress on the RCUK DE funded ‘Charting the Digital Lifespan’ project, which promotes digital literacy of social media through design of novel technological interventions that raise awareness of the digital personhood. We describe progress towards automatic social media data-mining capable of categorising photographs and associated comments into high-level semantic concept groups elicited from digital anthropological study. We describe how this pilot system has been incorporated into live trials of technologies that visualize and encourage reflection upon digital personhood